Serve Well

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I am in and out of hospitals a lot for work but generally that means in and out of a board room or office…..kind of like saying I visited Chicago but never left the airport. Recently, I had the opportunity to spend some time on a hospital unit. Simple product training to help out the...

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Effective Communication in Technology Change

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We have been involved in dozens of go-lives for technology.  Each has it’s own challenges and victories.  We have found that the most successful often follow a very active Communication Strategy that enables buy-in throughout the organization.    We live in a world where technology and software change are occurring at a rapid pace.  Employees often get...

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