Industry Review: The Future of Nurse Call

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Sphere3® has long been recognized as the leading expert for nurse call light system design.  In the past 6 months we have talked with CIOs and other leading experts to identify the future of this industry to compile our white paper. The Call Light System has been commoditized for several years, but as the CIO emerges...

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Effective Communication in Technology Change

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We have been involved in dozens of go-lives for technology.  Each has it’s own challenges and victories.  We have found that the most successful often follow a very active Communication Strategy that enables buy-in throughout the organization.    We live in a world where technology and software change are occurring at a rapid pace.  Employees often get...

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Being Cool

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Sphere3® is one of Gartner’s Cool Vendors for 2015. What does it mean to be a Cool Vendor? It means that Gartner Analysts, after reviewing hundreds of potential companies, identified that we have more than just something special. They identified that Aperum® is impactful and forward thinking, and our product can influence the way healthcare is...

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Defining Service Levels for Patient Requests in Hospitals

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I am pleased to have a guest blogger this week. Rebecca Mackinnon leads our Strategic Accounts and Alliances efforts for Sphere3®. She has been a wealth of knowledge for our team sharing her experience. Having spent the majority of my career in healthcare and working with HIT systems, my perspective on great healthcare institutions and...

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Nurse Engagement Analytics

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I was asked the other day by an industry consultant to define “Nurse Engagement Analytics.” He continued by saying this “With all of the varied data available from the EMR, why is Sphere3® so focused on these “building systems like nurse call”. I tried not to get offended…..I have spent my career evangelizing that the...

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Alarm & Alert Standardization

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People have been calling us a disruptive technology for a while, but what I am finding is that the disruption is as much about the mind shift as it is about the product. Don’t get me wrong – Aperum® has and will continue revolutionize the way Health Delivery Organizations are able to impact high level...

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Define your Interruption

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We had great response to the last blog about alarm fatigue but I did receive a few questions about the alarm design process. (For sake of simplification alarm, alert, notification…..which every word you chose is valid…. for ease of writing a blog I default to “alarm” which we should all translate to an interruption.) A...

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HCAHPS – Define the Strike Zone

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As a working mom with 4 boys juggling soccer practices, games, school events, and career can be really a challenge….but it’s what I signed up for when I took on this CEO role. A few months ago, I was fortunate enough to get done early with a meeting in and grab a flight home to...

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Alarm Fatigue…Alarm Design….Alarm Management

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I have been asked a lot about Alarm Fatigue lately. Hospitals are seeking methodologies to reduce the disruptions and increase their patient’s safety in the process. Everybody knows the “why” at this point. Joint Commission has said it is important…..ECRI has pointed out its importance…..and most of all, we have seen real reports of patient...

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A Renaissance Era

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My friend Rebecca Mackinnon and I were having a conversation the other day. She was so insightful in her thoughts, I asked her to write a blog post for me. The following are her thoughts – please add yours to the comments. A Renaissance Era Leadership Matters, by Rebecca MacKinnon For me, the year of...

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