Transformational Leadership: CNO Perspectives

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I have the luxury of working every day with incredible CNOs across the US. Our job as a data analytics provider is to give substance to gaps that are identified and provide tools to help move the CNO’s agenda forward. This article includes some of the observations we have made over the past 8 years to...

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Technology Evaluation Tools for a Complex Hospital Acquisition Process

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The last few blogs have focused on how collaboration can occur within a team and how different roles can be leveraged effectively.  How do we engage the expertise of different roles to evaluate various aspects of technologies that leverage the value of your EMR investment? How do we create collaboration among stake holders to enable the acquisition...

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The Role of Clinical Informatics in Technology Projects

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My past two posts have focused on how technology implementations are complex collaborative experiences that require the use of a cross functional teams. Each team member brings expertise and experience from their area of focus. The Chief Nursing Informatics Officer (or a Clinical Informaticist) is emerging as a key contributor in complex collaborative technology projects....

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How to create effective sustainable on-going improvement.

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We received an inquiry from a hospital asking how we work with clients to create effective sustainable cross functional teams, once the excitement of the complex collaboration is complete. It is normal after a launch, when the individual thrill is gone and hospital staff are using the technology on a daily basis, to settle into...

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Technology Collaboration

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Collaboration is the action of working with someone to produce or create something new. The definition is 1+1=3. When two or more work together their ability to create is exponentially enhanced.   That is the great theory of collaboration – the ideal of something greater in scope then what one mind can create. The reality of collaboration is...

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Patient Experience Record: Birth of a New Market Space

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In the latest Gartner article, the phrase “Patient Experience Record” (PER) was used to define an emerging market space. The definition of this new market space is varied in the industry as many are still endeavoring to define the phrase Patient Experience. Some see it as a simple look at patient feedback, which is a qualitative...

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Driving Patient Satisfaction Not Reacting

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The following article was written by Rod Corn FAHCE, Vice President Strategic Initiatives at Sphere3®. I recently attended the Virginia 2016 HIMSS Chapter Annual meeting. During one of the panel discussions with John Hoyt Vice President HIMSS Analytics, made the comment “Patient Satisfaction is the entry point into Patient Engagement”. The significance of this observation...

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Focused Analytics – How does an individual impact the organizations strategic initiatives?

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As many of you know my husband had a heart attack in December. Since then we have had a lot of life style changes focused on better help. After the heart attack we were given a “prescription” for activity to help improve his health – in fact he was prescribed to go to the gym...

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