About Us

Sphere3® offers an award winning patient data analytics platform called Aperum®. Aperum is the only patient experience management platform that integrates both the patient’s perception and behavior based on their nurse call activity. Aperum provides insights into caregiver workload management, patient satisfaction, and patient safety.

Aperum has been a key tool in helping our clients achieve the following results:
•  18% Increase in Patient Experience Domain Scores
•  24% Reduction Normal Patient Calls
•  29% Reduction in Emergency Toilet Calls
•  10% Increase in HCAHPS response to Call Light

Sphere was recognized as a Gartner Cool Vendor in 2015. In that same year, Aperum also received top honors from Fierce Healthcare in the “Data Analytics Tools and Solutions” category, as well as an overall award of “Best in Show: Fiercest Engagement Solution”.

Success Story

Aperum provides meaningful data that enables our clients to make informed decisions to improve healthcare in a variety of ways. Watch the video below to hear how Children’s Mercy Hospital in Kansas City, MO uses Aperum to address alarm fatigue.


Quality Measurements


Clinical Care


Patient Satisfaction



  • Aperum® is the bridge that creates the pathway from high level quality goals to tactical activities.
  • Aperum® allows for fall prevention strategy by showing risky patient behavior.
  • Aperum® accelerates the pace of improvement.


  • Aperum® captures the voice of the customer in real-time at the bedside providing caregivers the ability to proactively engage with their patients.
  • Nursing leadership knows there are needs across the house. Aperum® provides leadership indicators of high activity which otherwise might not have been know.
  • Aperum® provides insight into available accurate workload which allows for better staffing models.


  • Aperum® is the enabling technology that converts patient satisfaction goals into actionable information during the patient stay.
  • Aperum® creates the opportunity for the caregivers to influence the patient’s perception of care prior to discharge.
  • Aperum® converts patient satisfaction goals into daily activities.


Healthcare Moment: An Emergency Room Leverages the Real-Time Health System to Improve Efficiency

Authors: Gregg Pessin and Mike Jones

HDO transformation to a real-time health system exposes many opportunities to improve the quality of care and patient experience and to control costs. Healthcare provider CIOs should use this emergency department admission moment to illustrate benefits and garner support for change.

View Paper

Sphere3® hires Chief Nurse Executive, Kathleen Harmon, MS, RN, CENP

Sphere3® hires Chief Nurse Executive, Kathleen Harmon, MS, RN, CENP Kansas City, MO (07.24.17) – Sphere3® announces the addition of Chief Nurse Executive, Kathleen Harmon. Kathleen joins Sphere3® with more than 30 years of clinical and systems implementation experience including 20 years, serving in a variety of care delivery and leadership roles, with Trinity Health,…


Sphere3® Receives Patent for LeadIt!™ Software Module

Sphere3® Receives Patent for LeadIt!™ Software Module Kansas City, MO (July 5th, 2017) – Sphere3® has received official notification that the United States Patent & Trademark Office will issue U.S. Patent, entitled Systems and Modules for Improving Patient Satisfaction, on July 16th, 2017. The patent covers the analysis and visualization of the patient and care…

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Clinical Collaboration and Communication Platforms

In Gartner’s design of the future of patient communication, a critical tool in the vision is the Clinical Collaboration and Communication platform. (also known as the smart phone tool.) Arguably, the decision around this tool is the most important of all the components of the future of patient communication. Simply stated, it can be used…


Interactive Patient Care Platforms

Interactive Patient Care Platforms have held a number of names – my favorite being “Infotainment” the cross section of entertainment and information on one platform. My perspective is that the cool factor of the platform is it has an ability (far beyond any other platform in the hospital) to transcend the walls of the hospital into…

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4100 NE Vivion Rd,
Kansas City, MO 64119