Sphere3® offers an award winning patient data analytics platform called Aperum®. Aperum is the only patient experience management platform that integrates both the patient’s perception and behavior based on their nurse call activity. Aperum provides insights into caregiver workload management, patient satisfaction, and patient safety.
Aperum has been a key tool in helping our clients achieve the following results:
• 18% Increase in Patient Experience Domain Scores
• 24% Reduction Normal Patient Calls
• 29% Reduction in Emergency Toilet Calls
• 10% Increase in HCAHPS response to Call Light
Sphere was recognized as a Gartner Cool Vendor in 2015. In that same year, Aperum also received top honors from Fierce Healthcare in the “Data Analytics Tools and Solutions” category, as well as an overall award of “Best in Show: Fiercest Engagement Solution”.
Aperum provides meaningful data that enables our clients to make informed decisions to improve healthcare in a variety of ways. Watch the video below to hear how Children’s Mercy Hospital in Kansas City, MO uses Aperum to address alarm fatigue.
- Aperum® is the bridge that creates the pathway from high level quality goals to tactical activities.
- Aperum® allows for fall prevention strategy by showing risky patient behavior.
- Aperum® accelerates the pace of improvement.
- Aperum® captures the voice of the customer in real-time at the bedside providing caregivers the ability to proactively engage with their patients.
- Nursing leadership knows there are needs across the house. Aperum® provides leadership indicators of high activity which otherwise might not have been know.
- Aperum® provides insight into available accurate workload which allows for better staffing models.
- Aperum® is the enabling technology that converts patient satisfaction goals into actionable information during the patient stay.
- Aperum® creates the opportunity for the caregivers to influence the patient’s perception of care prior to discharge.
- Aperum® converts patient satisfaction goals into daily activities.
Healthcare Moment: An Emergency Room Leverages the Real-Time Health System to Improve Efficiency
Authors: Gregg Pessin and Mike Jones
HDO transformation to a real-time health system exposes many opportunities to improve the quality of care and patient experience and to control costs. Healthcare provider CIOs should use this emergency department admission moment to illustrate benefits and garner support for change.
Sphere3® hires Chief Nurse Executive, Kathleen Harmon, MS, RN, CENP Kansas City, MO (07.24.17) – Sphere3® announces the addition of Chief Nurse Executive, Kathleen Harmon. Kathleen joins Sphere3® with more than 30 years of clinical and systems implementation experience including 20 years, serving in a variety of care delivery and leadership roles, with Trinity Health,…
Sphere3® Receives Patent for LeadIt!™ Software Module Kansas City, MO (July 5th, 2017) – Sphere3® has received official notification that the United States Patent & Trademark Office will issue U.S. Patent, entitled Systems and Modules for Improving Patient Satisfaction, on July 16th, 2017. The patent covers the analysis and visualization of the patient and care…
In Gartner’s design of the future of patient communication, a critical tool in the vision is the Clinical Collaboration and Communication platform. (also known as the smart phone tool.) Arguably, the decision around this tool is the most important of all the components of the future of patient communication. Simply stated, it can be used…
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Kourtney Govro is the CEO and Founder of Sphere3®. After an experience in a hospital with her youngest son, she set out to find a way to make life better for patients and care givers. Kourtney is an Industry leading expert in Nurse Call Design and Point of Care Analytics. Her expertise has been leveraged by a number of hospitals across the United States to improve workflow and deploy best practices. She is a speaker, author, and has participated in published research notes in the Clinical Nursing Studies with UMKC.
Kourtney has a Master’s degree from University of Missouri Kansas City in Business. She is on the board of Restoration House of Kansas City, a non-profit. Kourtney is also a devoted mother of four boys, consistent volunteer at her church, and fan to the MLS team Sporting KC.
Kristal Rayson is Sphere3’s® Chief Operating Officer. She has in both clinical and non-clinical roles in hospitals for over 12 years. Kristal joined Sphere3® at its inception. She is an expert in clinical communication workflow, has extensive knowledge of patient flow, admission/discharge procedures, culture of safety initiatives, and communication process.
Prior to joining Sphere3® she worked at Truman Medical Center in roles as a Patient Care Technician, Unit Secretary, and Monitor Technician. She finished her schooling at the University of Phoenix with a Bachelor’s of Science Degree in Health Administration. In addition, she is certified on many systems including: Nurse Call, Middleware, and end point devices. Kristal has participated in research studies including the published studies of safety in the Clinical Nursing Studies journal. She is also dedicated to her two children and husband, spending most of their time at school events and activities.
Chief Technology Officer
Kent Mills is Sphere3®’s Chief Technology Officer. He has expertise in development and has expanded his knowledge base to integration of nurse call light systems and middleware. He joined the Sphere3® team in 2010 as the lead developer of the Aperum® platform.
Kent worked previously at Cardinal Health where he was in charge of the design and development of a flagship portal application for physicians, which allowed him to showcase his unique talent in integrating disparate systems. He was part of a team nominated for the company’s innovation award from a pool of 50,000 individuals. He has a diverse range of IT experience but has spent 15+ years within the healthcare industry.
Kent has a Bachelors in Computer Science and Math from Missouri Western State University. Kent served on the board of Sports Crusaders a not for profit organization and now serves as an advisor. He is a sports fan and enjoys coaching, playing, and watching all types of sports.
Patient Experience Director
Tanner Cook is the Blue Pants Specialist at Sphere3®. Tanner received his Bachelor’s degree in Business Administration from Kansas State University in 2008. Joining Sphere3® in 2014, Tanner’s work exposure includes being a Critical Care Family Navigator at a level 1 trauma center. This experience has given Tanner the insight to be the ideal Blue Pants representative. At Sphere3®, Tanner’s responsibilities include leading informative and engaging clinical training for both team and individual needs, he also assists in evaluating nurse call data to provide customers with most impactful experience while using Sphere3’s® software Aperum. Beyond his work at Sphere3® he takes time to write music, play with his dogs, and renovate his new house with his wife, Holly.
Lead Technical Consultant
Devon Kerns is the Lead Technical Consultant for Sphere3® since 2013. Devon has been working in the IT field for 20 years in a variety of industries. He has developed customized software and designed computer systems in the medical field for over 10 years. Graduating from the Missouri Western State University, he earned a Bachelor in Computer Science and a Bachelor in Mathematics. At Sphere3® his responsibilities include configuring and reengineering software to fit the needs of the customer. Furthermore he implements data based scripts to support the client’s request. His interest expand outside of Sphere3® where he enjoys reading and spending time with his children.
Kyle Evans has been with Sphere3® since 2013, working as their Software Developer. He attended Truman State University where he studied Computer Science. Kyle’s responsibilities includes development of software tools and processes, contributing to software design and layout, building flash reports, and management of software development and updates. When he isn’t working with Sphere3®, Kyle enjoys spending his time specializing in Indian and gluten free cooking and gaming.
Vice President of Strategic Initiatives
Rod Corn is Sphere3®‘s Vice President of Strategic Initiatives. Rod joined the team in 2015 and his responsibilities include sales, and reseller and referral channel partners. His career experiences are a combination of over 25 years of successful leadership as a C-suite Executive with an acute care healthcare systems and 6 years with healthcare technology providers. Rod’s extensive hospital operations experiences and knowledge allow him to maximize Aperum® capabilities to provide meaningful impact to existing and new customers. Rod is a Fellow in the American College of Healthcare Executives and serves as a mentor to early careerists.
He graduated from Wichita State University with a Bachelor of Science in Healthcare Administration and completed his education with a Master of Arts degree in Organizational Management from Ashford University. Rod and his wife have two grown children. They have a daughter that is married, with a nine-year- old granddaughter and a son who will be married this fall. Rod enjoys attending music and sports activities with his wife.
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4100 NE Vivion Rd,
Kansas City, MO 64119