About Us

Sphere3® offers an award winning patient data analytics platform called Aperum®. Aperum is the only patient experience management platform that integrates both the patient’s perception and behavior based on their nurse call activity. Aperum provides insights into caregiver workload management, patient satisfaction, and patient safety.

Aperum has been a key tool in helping our clients achieve the following results:
•  18% Increase in Patient Experience Domain Scores
•  24% Reduction Normal Patient Calls
•  29% Reduction in Emergency Toilet Calls
•  10% Increase in HCAHPS response to Call Light

Sphere was recognized as a Gartner Cool Vendor in 2015. In that same year, Aperum also received top honors from Fierce Healthcare in the “Data Analytics Tools and Solutions” category, as well as an overall award of “Best in Show: Fiercest Engagement Solution”.

Success Story

Aperum provides meaningful data that enables our clients to make informed decisions to improve healthcare in a variety of ways. Watch the video below to hear how Children’s Mercy Hospital in Kansas City, MO uses Aperum to address alarm fatigue.


Quality Measurements


Clinical Care


Patient Satisfaction



  • Aperum® is the bridge that creates the pathway from high level quality goals to tactical activities.
  • Aperum® allows for fall prevention strategy by showing risky patient behavior.
  • Aperum® accelerates the pace of improvement.


  • Aperum® captures the voice of the customer in real-time at the bedside providing caregivers the ability to proactively engage with their patients.
  • Nursing leadership knows there are needs across the house. Aperum® provides leadership indicators of high activity which otherwise might not have been know.
  • Aperum® provides insight into available accurate workload which allows for better staffing models.


  • Aperum® is the enabling technology that converts patient satisfaction goals into actionable information during the patient stay.
  • Aperum® creates the opportunity for the caregivers to influence the patient’s perception of care prior to discharge.
  • Aperum® converts patient satisfaction goals into daily activities.


Case Study: Cass Regional Medical Center

Hospitals purchase pillow speakers every day and often will pay more to gain better functionality such as self-triage (water, pain, toilet). However, many hospitals only experience use rates near 12% for those added features.

When we started working with Cass Regional Medical Center in March of 2016, they were exploring ways to use new technology to partner with their patients, which included the use of self-triage pillow speakers. With the help of our services and software platform, Aperum, they accomplished the following:

  • Adoption / use of self-triage buttons near 85%
  • HCAHPS scores for response to call light 9% above the state average
  • HCAHPS scores for quiet at night 8% above the state average

Download Case Study

Sphere3® Partner with Standard Communications

Sphere3® partners with Standard Communications Kansas City, MO (08.14.2017) – Sphere3® announces an exclusive partnership with Standard Communications Inc., (SCI), to serve the United States Department of Veteran Affairs Medical Centers nationwide. SCI, a Service Disabled Veteran Owned Small Business, (SDVOSB), brings a wealth of VA experience gained through over 15 years of service to…


4th Annual STEMMy Awards

FOR IMMEDIATE RELEASE Media contact: Kerry Gentry Hartnett, 913.333.3923 or Kerry@centralexchange.org 4th Annual STEMMy Awards Hosted by Central Exchange On September 21, 2017 hundreds of leaders and professionals in the Kansas City region will come together to celebrate women who are making a difference in the areas of STEMM (Science, Technology, Engineering, Math and Medicine)…

More Press Releases

Clinical Collaboration and Communication Platforms

In Gartner’s design of the future of patient communication, a critical tool in the vision is the Clinical Collaboration and Communication platform. (also known as the smart phone tool.) Arguably, the decision around this tool is the most important of all the components of the future of patient communication. Simply stated, it can be used…


Interactive Patient Care Platforms

Interactive Patient Care Platforms have held a number of names – my favorite being “Infotainment” the cross section of entertainment and information on one platform. My perspective is that the cool factor of the platform is it has an ability (far beyond any other platform in the hospital) to transcend the walls of the hospital into…

More Articles



Drop Us a Line


4100 NE Vivion Rd,
Kansas City, MO 64119